Ember isn't another inbox to check. It's a system that scores every relationship, drafts in your voice, briefs you before calls, and closes the loop on every referral — so the relationship stays warm whether or not you got to it today. Here's the whole engine, piece by piece.
Not revenue, not pipeline value. Ember measures the two things that actually govern a referral business: whether you're worthy of the next vouch, and whether each relationship is warming or going cold.
A single number, computed automatically and tracked over time, that answers the only question a referral partner cares about: when I send you a name, do you honor it? It's deterministic, it costs nothing, and it never stops updating.
One headline number per partner, and its trajectory — building, holding, or eroding. Ember reads the signals behind the scenes and tells you, in plain language, what's moving it. It's a read on the relationship, not a scorecard you have to manage.
Ember writes from what's actually true — their world, their wins, your shared history — and in your tone, drawn from your Vitalspark constellation. You review and send; it never sends as a tool or a no-reply.
Three genuinely researched ways to reach out — not one generic nudge. Ember reads what's happening around the person and hands you options, so staying in touch never feels like going through the motions.
Ember reads your whole network — profession, research, who each person actually serves — and surfaces introductions that create value in both directions. Same market, complementary needs, with a real human hook and no cross-country dead ends.
When a partner goes out of their way for you, Ember drafts the acknowledgment — a private thank-you, a public shout-out, or a note worth remembering — in your voice, so the people who invest in you feel it.
Credits are spent only when you put something in. The work Ember does on its own to keep you honorable — briefs, loop closure, the digest, both scores — never costs a credit. This is the part you never have to manage.
Before any conversation, Ember pulls the whole relationship — their latest, what to open with, what to avoid — into a brief you can read in the parking lot. Auto-sent the morning of a booked call, so you're never cold.
At every milestone in a referral's journey, the partner who sent it gets a warm two-to-three sentence update — from your real email address. It never overshares, it never lets them wonder, and it's the single habit that keeps the good partners sending.
Monday morning, your week ahead in one email: the three moves that matter, who you owe a referral, who's overdue for a touch, and which calls have briefs waiting. Not a dashboard you check — a plan that finds you.
Ember reads across your whole network with semantic matching to find the introductions hiding in plain sight — the two people who should already know each other. A Growth capability that turns your list into a network.
A warm name comes in and a gentle sequence fires — Day 0, 2, 5, 10 — so nothing sits in an inbox and goes cold. Always from your address, always pausable in one click.
Automation-Paused is honored before every send, on the whole account or a single relationship. Ember never sends from a tool address, and never sends anything you can't stop.
Click around a live Ember workspace — the scores, the drafts, the briefs — on sample data. No login, nothing to install.