For the trades

The job-site handshake, finally worth something.

HVAC, plumbing, roofing, electrical, contracting — 60–80% of your work comes from someone who vouched for you. Ember is the first system built to protect that: honor every referral, keep every trade partner warm, and never let a name go cold in your inbox.

The problem in the trades

Your best plumber referral is a memory

The GC who sends you every re-pipe, the roofer who hands off water damage — those relationships run your business, and they live nowhere. Miss one follow-up and they quietly start calling someone else.

  • Every vouch tracked — a warm follow-through fires the moment a name comes in
  • They always hear back — a two-line update at booking keeps them sending
  • Warm between jobs — Smart Touches so you're not only there when you need work
Honor Score · Mitchell HVAC▲ up from 79
88
Composite — last 90 days
Trending up · secure
Speed to first contact96
Follow-through rate89
Loop closure rate93
Outbound quality82
The move that keeps the pipeline full

Close the loop, automatically

When the roofer's referral books, they get a warm note from your address — no oversharing, no chasing. That single habit is why the good trade partners keep your number at the top of their list.

Loop closure · to Kevin Torres
"Kevin — quick update on Nina, the referral you sent my way: we connected Tuesday and she's booked for a consult next week. Really appreciate you thinking of me — I'll keep you posted on how it goes."
✓ Sent from your address · automatically at booking
Built for the trades

Honor the next
job-site vouch.

Bring your trade partners in — a CRM, a spreadsheet, or your BNI chapter — and Ember starts scoring and warming every relationship from day one.